web design

JunkMate

Junk Mate is an online junk removal platform that can help you to schedule your junk removal requests by simply taking photos or videos in terms of budget and time constraints. It’s a matchmaker between residential and commercial removal users and junk removal companies. It will be a full-fledged website (with Admin access to the backend) for Administration, managing the service providers, and analytics processing for junk Removal services.

Design Problem

Business Goal

Three roles are Junk Mate’s main target users: Customer who wants to use the service, Service Provider who provides junk removal services, and Administrator for managing the service providers. Our main goal is to design an easy to use, functional and effective backend dashboard to get a better user experience in this growing competition field.

Design Process

Market / User Research

The rental market is big in New York City. When people deal with moving between rental apartments, they have to consider their junk stuff as well. In this case, people want fast and professional junk removal & disposal service. Meanwhile, junk remover companies such as jiffyjunk.com, Junkluggers.com, 1800GotJunk, removemyjunk.com, and junkmastersny.com are eager to seek customers. In the junk removal industry, an eco-friendly service solution and affordable price are still competitive factors. Junk-Mate provides a connection between junk remover companies and people who have the need to get rid of their junk stuff.

Platform flow and architecture
Customers user workflow

User can choose from purchasing bus tickets online / reserve private shuttle bus service

Administrator user workflow
Service provider user workflow

*Wireframes are provided by the client

UI screenshots

Desktop

Home page

Login_Register

Get Quote

User_NewRequest

User_Submit

Provider_Available-requests

Provider_HistoryOrder

Admin_Add

Admin_View